Download our Wireless Service Agreement (PDF)

 

Download our Terms of Service (PDF)

 

Cibola Internet is committed to bringing you the very best Internet services available . . . wherever we provide service.

Since 1995 Cibola Internet has provided leading-edge Internet technologies to homes and businesses across New Mexico. From Grants to Albuquerque, from the East Mountains to Santa Fe and Los Alamos, Cibola Internet offers high-speed Internet solutions to homes, to businesses . . . we've even provided Internet services for the White House!

 

With 15 years experience and a seasoned staff of true professionals, we are eager to work with you to help you get the most from your Internet experience.

 

In 2009, Cibola Internet acquired Grappa Wireless, a leading-edge wireless Internet provider serving Santa Fe, Los Alamos and other locations in Northern New Mexico.

 

Cibola Internet is currently in the process of upgrading equipment in the former Grappa Wireless service area with new Motorola equipment to better serve the customer base in these areas.

 

 

 

 

 

CIBOLA INTERNET SERVICES

 

 

 

Cibola Internet

Service &

Installation Notes:

Set up fee includes the installation and configuration of all outdoor equipment including radio module, mounting hardware, reflector, power supply and cables from CIS equipment up to the first computer or firewall device on the Customers LAN. Any additional network configuration beyond the first hour will be billed to the customer at the rate of $75.00/hour.
CIS will provide and assign one routable IP address to the Customers network. Additional IP addresses are available for $5.00 per IP address per month.
If CIS provides Customer with a hardware firewall, CIS will install and configure the device. CIS will provide the Customer with all information to access the firewall device. Maintenance of the firewall device will be the sole responsibility of the Customer.
Pricing quoted does not include any applicable taxes.
Upon completion of installation, CIS will verify the functionality of the Service from within the Customers network by using various networking tools including wireless link analysis utilities.
For troubleshooting purposes CIS will deem the Wireless connection viable if CIS can “ping” the radio equipment from a remote site not within the customers network, and the wireless link quality test indicates the uplink and downlink efficiency to be 95% or greater.