I was out of contact for a week and when I returned I had an e-mail saying I was 3 months past due. How can this be when you have had a credit card on file for months. Why was it not charged monthly? Your office manager should have been on top of this and called me if there was a problem. This how ever is not the first time your office manager has not called me when there was a problem nor even returned my calls. Please take care of this and if you need to call me have some one other than you office manager do it. Your customer service has really fell off in the last year.
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